Complaints

File a Consumer Complaint with the California State Attorney General

The USDOT Office of Inspector General (OIG) maintains a hotline to facilitate the reporting of allegations of fraud, waste, abuse, or mismanagement in U.S. Department of Transportation’s programs and operations. Their phone is 1-800-424-9071.

Notice1

List your SFMTA ticket complaints here: http://www.dptwatch.com/
Join the National Motorists Association for regular updates on national efforts to protect drivers’ interests here: http://www.motorists.org
Why is there a bus stop in front of my garage?

There appear to be a number of unused parking lots and garages in Mission Bay? We counted 6 on a recent weekend. Download the pdf for details of each building


What happened to this parking garage that sits empty on 16th and Potrero?

How do you use these parking machines?

Akit’s Complaint Department: The Winners & Losers of the SFpark Program: SFpark has been around for approximately nine months as a big experiment where us lab rats (citizens & visitors of SF) pay for parking on a market demand system with new parking meters that takes your credit cards, allows longer time to park, and an app that shows people about parking availability and prices (which initially failed). So after all these months, who are the winners and losers?

Share your complaints add as a comment.

7 thoughts on “Complaints

  1. Muni’s bad management – from SFGate
    In response to your March 7 story, “Where to find money for Muni?”: It is absurd and insulting to the residents of San Francisco that the Metropolitan Transit Agency is considering the idea of extending parking meter times into the evenings and charging for meters on Sunday.
    What has the MTA done to deal with the problem of the millions of dollars Muni loses each year to fare evaders? What has the MTA done to reform the inefficient union work rules that cost Muni millions of dollars each year?
    Why is the agency even entertaining this idea of letting juveniles to ride the system free when Muni is burdened by chronic budget deficits?
    When are they going to learn that you don’t spend money you don’t have?
    Read more: http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2012/03/11/ED311NHVOF.DTL#ixzz1pAsEKZOu

  2. One Way to Fight a Street-Sweeping Ticket
    Editor:http://www.noevalleyvoice.com/2010/July-August/Letr.htm

    Noe Valley Voice – Street sweeping rules defined
    On Monday, June 14, the west side of Noe Street was due for its regular street cleaning. That morning, I had a couple of carpenters scheduled to help with repairs to my house, which is on Noe between 23rd and Alvarado streets. We all waited outside for the sweeping truck to go by before the carpenters parked to come in. The sweeper went by, and we parked.
    About five minutes later, the DPT (Department of Parking and Traffic) folks came by and ticketed us. I felt terrible. One carpenter said, “I love working for nothing,” as he thought about a day’s wages going to DPT instead of his family.
    To clarify the law, I emailed Supervisor Bevan Dufty, and he immediately went into action. His staff contacted DPT, and within days I got the following email:
    “I have investigated your complaint and have discovered that the street-cleaning truck went off their route. A report of the truck’s GPS reflects this. Our policy hasn’t changed. We only issue citations when we are ahead of the street cleaner. I will be submitting a request for adjudication on the citations that you received. I apologize for any inconvenience that this may have caused you. If you have any questions, feel free to contact me.”
    The letter was signed by James Lee, Assistant Director, SFMTA Enforcement Division.
    This is what responsive government is all about. Three cheers for Bevan Dufty taking time to help on the little things that actually mean so much to individuals. If anyone else got tickets that day, please know that you can successfully fight them.
    Mindy Kershner
Noe Street

  3. On 1/27 we fed the meter on the block of Geary Blvd between Van Ness and Franklin. Instructions said it cost $2 for one hour. I put 6 quarters in the meter and the screen read 1:43. Although this didn’t jibe with the directions on the meter, It said to me that we had one hour and 43 minutes. When we came out at 1:15, the meter read expired. We did not have a ticket but that was just luck of the draw. Can someone explain this discrepancy between Meter directions and actual functioning?
    Nan McGuire
    Russian Hill

  4. Posted for a reader:
    Can you consider doing something for the drivers of SF. that is the excessive amount of the fines, 490.00 for running a red light is excessvie and other amounts for othe violation are just too much. can you look into that issue? please.
    Carpe Diem—Seize the Day

  5. Pingback: Golden Gate Park bikeway is confusing | Meter Madness

  6. Pingback: DPTwatch tracks bad tickets and the broken appeals process | Meter Madness

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