As you have voiced concerns over the SFMTA ticketing and appeals process, we are sending this advance notice about a site that tracks ticket complaints. Even though the owner is out of the country, he is working on it, and reports a recent uptick in complaints. If you haven’t already done so you might want to log your complaint on the site.
We also suggest you send a message re: your tickets to the Supervisors since they are holding a hearing on Thursday about parking concerns. Even if you sent a letter already, now is a good time to remind them. We anticipate some mentions of the broken tickets appeals process as one of the arguments for requesting a moratorium on expanding parking restrictions. The broken appeals process cannot handle any more tickets or complaints.
It is hardly a fair and balanced judicial process when the department that hands out the tickets is also charged with deliberating on the efficacy of the tickets. Paul Rose admitted that he feels the MTA is justified in magnifying the difficulties in order to force people out of their cars.
SFMTA Media Relations Manager and unofficial captain of obvious observations Paul Rose told CBS5 that “it looks like it’s operational sometimes and not operational others.”
The ticket appeal process usually takes multiple tries before the ticket itself will be dismissed, making for an even bigger hassle than say, taking Muni… (more)
Other places to lodge your complaints are here: