Meet the SF man responsible for more than a quarter of all tech bus complaints

By Joe Fitzgerald Rodriguez :  SFExaminer – excerpt

Edward Mason is on the hunt, and his target is the elusive tech bus.

But Mason does not seek out his prey merely once. Instead, he catches the gleaming metal vehicles in the act of violating city rules on the “Commuter Shuttle Program,” repeatedly…

Employees of many tech companies hire commuter buses between San Francisco and Silicon Valley, which weave in and out of city neighborhoods to pick up employees.

Tech workers defend the shuttles, and often say Caltrain is too full to use in a Silicon Valley commute. Tech workers frequently say in meetings that the shuttles take many cars off the road…

A pilot program to monitor and regulate shuttle use began in August 2014, and that’s when Mason began his hunt. He’s been enormously effective…

Overall, Mason has provided information on commuter shuttles 282 times, according to the SFMTA.

Mason’s emails detail scores of infractions, including a shuttle idling in a narrow street it’s not allowed in, shuttles staging in Muni stops, shuttles blocking access to Muni buses, incorrect permit decals, incorrect license plates and more.

“The plan says buses are supposed to avoid deep and narrow streets,” he said, “but what else is there in San Francisco?”…(more)

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