Muni memo reveals internal agency struggle to solve operator shortage

By Joe Fitzgerald Rodriguez : sfexaminer – excerpt

The backbone of San Francisco’s commute, Muni, is suffering a citywide slowdown.

But that transportation crisis might have been averted, some transit officials allege, if warnings of operator training shortages late last year had been heeded.

Internal strife within the San Francisco Municipal Transportation Agency over how to handle that shortage was revealed by an internal memo obtained by the San Francisco Examiner in a public records request…

Irwin Lum, a past president of the Muni operator union, TWU Local 250-A, said the email showed SFMTA “tried to put too many changes in at once.”

“The training department couldn’t handle it,” he said. But he also noted that Kirschbaum and the transit department should have anticipated the training department would not have been able to keep pace with all the historic service boosts they were trying to implement at Muni.

“I think her expectations were too high,” Lum said. “This place don’t function like that, you know what I mean?”… (more)

Cancel all new projects until the ones that are unfinished are complete.

We sound like a broken record repeating over and over again, “SLOW DOWN. Quit adding more layers of confusion on the over-burdened public that doesn’t want or need any more changes to deal with.”

All changes is not good. A reliable system should be SFMTA’s top priority.

San Francisco residents want and deserve a city that moves freely, not a state-of-the-art testing ground for tech. No one wants to get up in the morning to ask their phone how they are getting to work today. Your productivity falls immediately once you start in a stressful confused state.

RELATED:

Muni failed to warn mayor’s office of induced service meltdown, sources say

By Joe Eskenazi : missionlocal – excerpt (includes graphics)

A chart documenting Muni’s missed hours of service. The yellow arrow indicates June 25, the date of the Twin Peaks tunnel closure. Graphic by Steve Pepple.

On Monday, Mission Local published an article with documentation revealing that Muni has inflicted citywide transit mayhem by shunting buses and drivers off its most crowded lines to patch service during the long-planned Twin Peaks tunnel closure. Some of San Francisco’s busiest bus routes have been hamstrung with unannounced, de-facto cuts of up to 33 percent, resulting in thousands of hours of missed service, long waits, packed vehicles and legions of agitated riders…

As such, even high-level city officials — like the rest of us — didn’t realize the ensuing months of abysmal transit service wasn’t just Muni business-as-usual until they read about it in the newspaper: First, in late July, in the Examiner, and then on this site this week, with additional data and details…(more)

 

 

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