Muni apologizes for systemwide failures

By : curbed – excerpt

Hundreds of service hours have lapsed citywide this summer

Muni service—which has never enjoyed a resounding reputation even at the best of times—has gotten so spotty and unreliable lately that SFMTA published an apology to riders Thursday. The agency vows to shore up weaknesses in the strained and struggling transit network. This comes one the heels of a report by Mission Local detailing how the city’s transit service failed miserably this year.

“Muni service in the past few months has been performing below our 98.5 percent service goal,” the public message reads. “We apologize and want to let you know what we’re doing about it.”

The service goal mentioned here is actually part of the City Charter, which specifies that “98.5 percent of scheduled [Muni] service hours must be delivered, and at least 98.5 percent of scheduled vehicles must begin service at the scheduled time.”… (more)

Please let the Mayor and the Board of Supervisors know if you are fed up and demand a change at the SFMTA. ENUF ALREADY! Apology for being the worst, most boastful, incompetent, breast-pumping, annoying, overpaid, disgusting, overbearing, least reliable city agency in San Francisco, NOT ACCEPTED! There is no solution other than a complete overhaul and new management that will heel the bad blood between the public and the SFMTA. There is no place to hide the mistakes and mismanagement of the most expensive city agency that can do no right.

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