E-scooters are back

By Chris Dolan : sfweekly – excerpt

This week’s question comes from Phyllis D. in South of Market who asks:

Q: “Yesterday, I went outside and tripped over one of those damn electric scooter things, which was lying on its side on the sidewalk in front of my building. I noticed that it had the brand name “Skip” on it. I am “oldish,” with a vision impairment. I don’t use a cane, but I do have limitations on my field of vision. I was hurt, but no broken bones. I thought that the City had gotten rid of these things. Why are they back? They are a danger to people. I see them being ridden on the sidewalks, dumped on the sidewalk–even when they are standing, they block the sidewalk. What are my rights when injured by these contraptions?”.

A: Dear Phyllis: The scooters are back, but not in the same swarm as before. In April 2018, the San Francisco Board of Supervisors unanimously passed an ordinance that requires any enterprise providing a shared, powered scooter service in San Francisco to obtain a permit from the SFMTA to be able to have its scooters park on sidewalks…

This question, and the issue of the impact on our community posed by these scooters, causes me to be concerned about the threat to public safety including the safety of the riders themselves so I will continue to dig deeper into this issue like I did with Uber and Lyft over the next several weeks…

Christopher B. Dolan is the owner of the Dolan Law Firm. Email Chris questions and topics for future articles to help@dolanlawfirm.com…(more)\

Mr. Philip Cranna, MTA Taxi Enforcement Manager is responsible for Powered Scooter (Share) Enforcement.  He is also responsible for Private Commuter Bus Enforcement.

Below is a  guidance  reply email for reporting Powered Scooter violations and comments.  Recommend reading twice for a complete Pilot Program understanding.

“Cranna, Philip” Philip.Cranna@sfmta.com is the enforcement manager for the powered Scooter Share Pilot Program.

The best way for you to report any scooter related complaints is through 311, as investigators in the field receive notice of these reports in real time and can respond in the most efficient manner.  You can make a report verbally on the phone by dialing 311, through the sf311.org website or through the sf311 app if you have a smart phone.  It is very helpful to include the date, time, location (approximate address or intersection), as well as which company the scooter belongs to.  Scoot is red, and Skip is Blue/Black.  You may see other non-permitted scooters in the City, and I want to know about those as well, such as Lime. 

Scooters have their own queue on 311, and they are routed directly to me and my team. For information regarding the proper parking of scooters, please see: https://www.sfmta.com/sites/default/files/reports-and-documents/2018/10/appendix_1_-_powered_scooter_parking_requirements_and_general_guidelines_10.12.18.pdf


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