By Gordon Chin : sfbay – excerpt
Overall Muni rider satisfaction slipped this year after passengers this summer faced long waits at bus stops citywide due to infrequent service caused by the partial closure of the subway and an operator shortage.
The 2018 rider survey, complied by Corey, Canapary & Galanis Research through phone interviews in Chinese, English and Spanish, showed 63 percent of Muni riders surveyed rated Muni service as either “Excellent” or “Good.” Over the last two years, that number had been
How many bus bridges does it take to tie up traffic in San Francisco? Why is Muni doing hundreds of projects at a time and starting more every week instead of finishing the ones underway? Why can’t the street paving jobs be public complaint driven like many others are? If no one is complaining about the condition of a street, leave it alone and fix the ones that are generating the most complaints. SFMTA needs a complete overhaul and that is the message that the public needs to send to the new supervisors as they take office next month.