New SFO Passenger Pick-Up Policy Causing Confusion For Travelers, Uber And Lyft Drivers

By Anne Makovec : cbslocal – excerpt

SAN FRANCISCO (KPIX) – Passengers arriving at SFO’s domestic terminal are being picked up by Uber and Lyft drivers at a new location after a policy change went into effect at the airport earlier this week.

San Francisco International Airport officials announced the plan in late April. The policy that commenced on June 3rd has created some confusion for travelers.

The change has sent all of the ride-hailing app pickups — about 15,000 a day — to one of three locations in the domestic parking garage. There are letters serving as meeting spots for drivers and riders and signs showing the way, in addition to information provided on the apps… (more)

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